Punta Cana Travel: 100 Questions Answered based on NeemTime research
Airport and Arrival
What’s the first thing I do when I land?
Get off the plane and walk to the terminal. You’ll go through immigration, baggage claim, and then customs.
What is the E-ticket and do I need it?
Yes, the Dominican Republic requires an electronic ticket (E-ticket) for both entry and exit. You must fill it out online before you travel.
Is there a departure tax?
Some airlines include it in the fare, but if not, you might need to pay a departure tax, typically around $20 USD per person.
How do I get from the airport to my hotel?
Pre-arranging transportation is highly recommended. You can book through your resort or a third-party service like Amstar.
Alternatively, you can take an official taxi from the airport. Confirm the price and if they have A/C before you get in.
Should I use the airport shuttle or a taxi?
Private taxis are often faster and more direct than a shared shuttle, which can make many stops. The cost is a bit higher but many people find it worth it.
What’s the airport like for departures?
Departures can be very busy with long lines for check-in and security.
It is advised to arrive at the airport at least three to four hours before your flight.
What is the “shark tank”?
This is a term for the area outside the terminal where numerous taxi drivers and tour operators will approach you, often aggressively, trying to get your business. It’s best to ignore them if you have pre-booked transportation.
Do I need a passport?
Yes, a valid passport is required for all international travelers.
Are there any apps that can help with the airport process?
The CBP MPC app can help speed up your customs process when returning to the U.S.
Do I need to print my E-ticket?
While it’s electronic, having a printed copy or a screenshot on your phone is a good idea in case you are asked to show it.
Money, Tipping, and Shopping
What currency should I use?
U.S. dollars are widely accepted and preferred for tipping.
Don’t bother exchanging money for Dominican Pesos unless you plan to travel to less touristy areas.
How much should I tip?
Tipping is appreciated and can lead to better service.
Bring plenty of $1 and $5 bills for tips.
A few dollars for every other drink or service is a good rule of thumb.
Can I use a credit card?
Credit cards are accepted at most resorts and major businesses.
Be cautious using them at smaller shops or for excursions, as there can be scams.
Is haggling common?
Yes, especially at local markets and shops outside the resort.
Assume the initial asking price is much higher than the actual value, often 40% higher.
What’s the best way to get cash?
Withdraw cash from a trusted ATM at a bank, or bring cash with you from home. Don’t rely on getting a good exchange rate at the airport or small shops.
Is it a good idea to buy alcohol and cigars from shops outside the resort?
Exercise caution. There’s a risk of buying counterfeit or low-quality products. It’s often safer to buy from a reputable store or a duty-free shop at the airport.
How much money should I bring?
Aside from pre-paid resort fees, budget for tips, excursions, and shopping. For a week-long trip, bringing a couple hundred dollars in small bills is a good starting point.
Are there banks or ATMs near the resorts?
Many resorts have ATMs, but they may charge high fees.
Will my credit card be charged an international fee?
Check with your credit card company beforehand to see if they charge foreign transaction fees.
Can I get change for large bills at the resort?
It can be a hassle, as resorts sometimes don’t have enough small bills on hand.
Health and Safety
Is the tap water safe to drink?
No. Do not drink the tap water. Use bottled water for drinking and even for brushing your teeth.
Do I need to be worried about getting sick?
It’s a common concern. Stick to bottled water, and be cautious with raw or undercooked foods.
Bringing stomach medicine like Pepto-Bismol or Imodium is a good idea.
Is Punta Cana safe?
Yes, especially within the confines of the resorts.
Be aware of your surroundings and exercise basic travel safety, like not wearing flashy jewelry or counting money in public.
What about crime?
The tourist areas are generally safe, but petty crime like pickpocketing can occur.
Don’t leave valuables unattended on the beach.
Is it safe to leave the resort?
Most visitors stick to their resorts and pre-booked excursions.
If you venture out, use reputable taxis or booked tours. Be aware of your surroundings, especially at night.
What about bug bites?
Mosquitoes and “no-see-ums” can be a problem, especially in the evening. Bring insect repellent and apply it before dusk.
How strong is the sun?
The sun is very intense. Apply sunscreen frequently (every two hours is a good rule) and wear a hat.
Do I need any vaccinations?
Check with your doctor or a travel clinic before you go. Common recommendations include routine vaccines and Hepatitis A and B.
What if I have a medical emergency?
Most resorts have on-site medical staff or can call a doctor.
Travel insurance is highly recommended.
Is the ocean water safe for swimming?
Yes, the beaches are generally safe. Be aware of any warnings about rip currents or rough surf.
Packing and What to Bring
What are some “must-bring” items?
Sunscreen, insulated tumbler/Yeti cup, insect repellent, plenty of small bills for tips, and a basic medical kit.
Why an insulated cup?
Drinks get watered down and warm quickly in the heat. An insulated cup keeps drinks cold and prevents weak cocktails.
Should I bring my own toiletries?
Yes, toiletries, especially sunscreen, are very expensive at the resort gift shops.
What’s the dress code for restaurants?
Most buffets are casual. A la carte restaurants often have a “resort formal” dress code, which may require long pants and closed-toe shoes for men. Sandals are generally fine for women.
What about beach wear?
Swimsuits and wraps are fine for the beach and pools. You might need to cover up for buffets or other public resort areas.
Do I need to pack a lot of clothes?
It’s hot and humid, so pack light, breathable clothing. Multiple swimsuits are a good idea so you always have a dry one.
Should I bring a towel from home?
Resorts provide towels for the pool and beach. You don’t need to bring your own.
What about my phone?
Check with your mobile provider for international plans. Some people prefer to buy a local SIM card.
Many resorts have good Wi-Fi.
Is there anything I shouldn’t pack?
Valuable jewelry or electronics that you would be devastated to lose or get stolen.
How many pairs of shoes do I need?
Flip-flops/sandals for the pool and beach, comfortable walking shoes for excursions and exploring the resort, and a nicer pair for dinner.
Resorts and Accommodations
Is an all-inclusive resort worth it?
For most travelers, especially first-timers, an all-inclusive is the easiest and most convenient way to experience Punta Cana.
What’s the deal with all-inclusive drinks?
Resort drinks, especially the cocktails, can be “weak” as they are pre-mixed. Ordering a drink “strong” or bringing your own insulated mug can help.
How do I book a la carte restaurants?
The process varies by resort. Most require reservations, which you should try to book as soon as you check in. Some resorts allow you to book in advance online.
Should I upgrade to a “club” or “premium” package?
This depends on the resort and what’s included. Often it gives you access to a private beach/pool, premium alcohol, and better restaurants. Read reviews to see if the upgrade is worth it for your specific hotel.
What is the typical check-in/check-out time?
Check-in is usually around 3:00 PM, and check-out is around 10:00 AM. Many resorts will let you use the facilities before check-in or after check-out.
How can I make friends with the staff?
Learn a few basic Spanish phrases, be friendly, and tip well.
Are there bed bugs?
This is a concern for any travel destination. Check your bed upon arrival. It is not a widespread issue but always a good practice.
Is it better to stay at an adult-only resort?
If you are traveling as a couple or a group of friends without kids, an adult-only resort can offer a more relaxed, quiet, and romantic atmosphere.
What if something is broken in my room?
Notify the front desk or a butler/concierge immediately.
What’s the best part of an all-inclusive resort?
Not having to worry about money for food and drinks, and the convenience of having everything in one place.
Excursions and Activities
What are the most popular excursions?
Saona Island tour (catamaran trip), Hoyo Azul cenote, Monkey Land, and various ATV/Dune Buggy tours.
Are excursions a scam?
While some excursions might feel overpriced or less “adventurous” than advertised, most are legitimate.
Book through your resort or a reputable tour operator with good reviews.
What about the ATV/Dune Buggy tours?
They are popular but can be very muddy and dusty. The vehicles and routes can be a bit of a racket, but many people still enjoy them.
Is it worth it to go to Santo Domingo?
Santo Domingo is the capital and offers a historical and cultural experience, but it’s a long drive (2.5 hours each way) from Punta Cana. Many people find it more convenient to stay put.
Are there any good nature excursions?
Hoyo Azul and the Reserva Ecológica Ojos Indígenas offer beautiful nature walks and swimming in cenotes.
What is there to do at night?
Many resorts have nightly shows and entertainment.
Coco Bongo is a popular off-resort option for a high-energy show and nightclub.
Where can I go for good nightlife?
Coco Bongo and Imagine Punta Cana Night Club are two of the most well-known.
Can I go snorkeling or scuba diving?
Yes, there are many tour operators offering snorkeling and diving trips. The water is generally clear, but the marine life might not be as vibrant as in other Caribbean locations.
Is it a good place for golf?
Yes, Punta Cana has several world-class golf courses.
Is there anything for kids?
Many family-friendly resorts have water parks, kids’ clubs, and a variety of activities to keep children entertained.
Miscellaneous Tips
What’s the weather like?
It’s a tropical climate, so it’s hot and humid year-round, with a chance of rain.
The best time to visit is typically December to February.
What’s the time zone?
GMT-4.
Do people speak English?
Most staff at the resorts and in tourist areas speak at least basic English.
Learning a few Spanish phrases is a good way to show respect and can lead to better service.
What’s “Dominican time”?
Things happen at a more relaxed pace. Being 15-60 minutes late is considered normal.
Are there any local phrases I should know?
“Hola” (hello), “Gracias” (thank you), “Por favor” (please), and “Cerveza” (beer) are a good start.
What’s the local beer?
Presidente is the most popular local beer.
What’s Mamajuana?
A local liquor made by soaking rum, red wine, and honey in a bottle with tree bark and herbs. It is said to have medicinal and aphrodisiac properties.
Is it okay to drink the ice?
At all-inclusive resorts and reputable restaurants, the ice is made from purified water and is safe to consume.
Can I use my U.S. cell phone?
Check your service provider’s international roaming policies and rates. Some people buy a local SIM card to avoid expensive roaming fees.
What’s the political situation like?
Punta Cana is a very stable and safe tourist hub.
Are there any unique local foods I should try?
Plantains, yuca, rice, beans, and fresh seafood are staples of Dominican cuisine.
How far is Punta Cana from Santo Domingo?
About 2.5 hours by car.
Is it a good place for a honeymoon?
Many people choose Punta Cana for their honeymoon due to the beautiful beaches, all-inclusive resorts, and romantic atmosphere.
What is a “motoconcho”?
A motorcycle taxi. They are a common form of transport but can be risky. It’s generally advised to stick to regular taxis.
Are there any hidden costs I should be aware of?
Some excursions, premium drinks, and spa services may not be included in your all-inclusive package. Check the details of your booking.
More Specific Questions from Forums
How far in advance should I book my trip?
For peak season (December-February), it’s best to book well in advance.
Is it better to book a package deal or flights and hotels separately?
Often, a package deal through a travel company is more cost-effective.
What if I have an issue with my resort?
First, speak to a manager or guest services at the resort. If that doesn’t work, contact your travel agent or booking company.
Is it a good place for a solo traveler?
Punta Cana is a popular choice for solo travelers, especially at all-inclusive resorts where everything is self-contained.
What are the best beaches in Punta Cana?
Bavaro Beach, Macao Beach, and Juanillo Beach are frequently mentioned as top choices.
Can I book a private villa instead of a resort?
Yes, there are many villas and Airbnbs available, particularly in the Cap Cana area.
Is it a good place for a family with young kids?
Yes, many resorts cater specifically to families with pools, water parks, and kids’ clubs.
How do I deal with aggressive vendors on the beach?
A firm but polite “no, gracias” and continuing to walk is the best approach.
What if my flight is delayed or canceled?
Contact your airline or travel agent for assistance.
Travel insurance can help cover unexpected costs.
What is the local perception of tourists?
Locals are generally very friendly and welcoming, as the economy is heavily reliant on tourism.
Is it safe to rent a car and drive?
Driving can be chaotic and traffic rules are often ignored. It is generally not recommended for tourists unless you are very adventurous and have some Spanish skills.
Are there Ubers in Punta Cana?
Uber is more common in Santo Domingo, but less so in Punta Cana. Taxis are the preferred mode of hired transportation.
What is the weather like during hurricane season?
Hurricane season is from June to November. While a direct hit is rare, storms can bring heavy rain and strong winds.
What if I have a food allergy?
Inform your resort and the restaurant staff of any food allergies or dietary restrictions.
Can I use my U.S. driver’s license to drive there?
Yes, your U.S. driver’s license is valid for a short period.
What is the best way to get a good room at the resort?
Booking directly with the resort or joining their loyalty program can help. A small tip to the front desk agent at check-in might also work.
Are there any non-all-inclusive options?
Yes, there are regular hotels, apartments, and villas available.
What’s the best place to find a travel buddy for a solo trip?
Online forums like Facebook groups dedicated to solo travel.
Is it better to book excursions online or through the resort?
Online can sometimes be cheaper, but the resort’s excursion desk offers a convenient, “vetted” option.
Are there any authentic cultural experiences?
Look for tours that visit local villages, coffee/chocolate plantations, or take you to a local market.
What if I get a bad stomach?
It’s a common issue. Drink bottled water, avoid raw foods, and take it easy on the alcohol and new foods.
Is it a good place for a destination wedding?
Yes, many resorts specialize in weddings and have dedicated planners and packages.
Is the ocean always warm?
Yes, the Caribbean Sea is known for its warm water year-round.
Is there a difference between Punta Cana and Bavaro?
Bavaro is a large area within Punta Cana known for its hotels and beaches. The names are often used interchangeably.
What is the one piece of advice you’d give a first-time visitor?
Relax, be flexible, bring a good attitude, and remember that you are on “island time.”