Heraklion Travel: 100 Questions Answered based on NeemTime research
General Trip Planning & Logistics
Q: Is Heraklion worth visiting, or should I just stay in Chania or Rethymno?
A: Heraklion is a major city, less traditionally “scenic” than Chania or Rethymno’s Venetian ports, but it is essential for history buffs due to Knossos and the Archaeological Museum. It’s a great hub for central and eastern Crete.
Q: How many days should I spend in Heraklion?
A: Most travelers recommend 2 to 3 days to cover the major sites like Knossos and the main museums, with an extra day for a nearby excursion.
Q: Is it better to fly into Heraklion (HER) or Chania (CHQ) airport?
A: Depends on your itinerary. Heraklion is central and better for Knossos, the Archaeological Museum, and exploring the eastern part of Crete. Chania is better for the western side (Balos, Elafonisi).
Q: How do I get from Heraklion Airport (HER) to the city center?
A: You can take a local bus (cheap, frequent) or a taxi. Taxis have stands outside the terminal.
Q: Is Heraklion a good base for a full week on Crete?
A: It’s a good central base for the first few days, but to see the whole island (especially the popular western and southern beaches), most recommend staying in a second location (like Chania or Rethymno).
Q: Should I rent a car in Heraklion?
A: Yes, if you plan to explore beyond the city (like the south coast, Chania, or Lasithi). Driving can be “adventurous” (Cretan style), so non-accustomed drivers should use caution.
Q: Where can I rent a car near Heraklion?
A: Rental agencies are available at the airport, port, and city center. Booking in advance, especially for high season, is advised.
Q: How long does it take to drive from Heraklion to Chania?
A: Approximately 2 to 2.5 hours via the main highway (E75), depending on traffic.
Q: How long does it take to drive from Heraklion to Rethymno?
A: About 1 to 1.5 hours.
Q: How easy is it to use the public bus system (KTEL) in Heraklion?
A: Very easy and reliable. The main bus station near the port serves intercity routes across Crete. Local city buses handle inner-city travel.
Q: Where is the main bus station in Heraklion?
A: The main bus station (Bus Station A) is near the Heraklion Port.
Q: Is it worth taking a ferry from Santorini to Heraklion?
A: Yes, Heraklion is a major port and a common entry point for those combining a trip with the Cyclades islands. Fast ferries make the trip daily in high season.
Q: Are taxis expensive in Heraklion?
A: They are reasonably priced for short rides, but always confirm the fare or ensure the meter is running, especially for trips from the airport/port.
Q: Is it easy to walk around the Heraklion city center?
A: Yes, the center is pedestrian-friendly, especially around Lion Square and the Venetian Loggia.
Q: Is Heraklion safe for solo female travelers?
A: Yes, Crete and Heraklion are generally considered very safe, even at night in the main tourist areas.
Must-See Attractions & Sightseeing
Q: What is the absolute must-see site in Heraklion?
A: The Palace of Knossos.
Q: Is the Heraklion Archaeological Museum worth visiting?
A: Absolutely! It’s considered one of the most important museums in Greece and houses the majority of the original Minoan finds from Knossos and other sites.
Q: Should I visit Knossos first or the Archaeological Museum?
A: Many suggest visiting the Archaeological Museum before Knossos to gain context and see the original artifacts, making the ruins more meaningful.
Q: Do I need a guided tour for Knossos?
A: Highly recommended. Many travelers suggest a guide or an audio guide to better understand the significance of the restored ruins.
Q: Can I buy a combined ticket for Knossos and the Archaeological Museum?
A: Yes, a combined ticket is often available and saves money if you plan to visit both.
Q: What is the Venetian Fortress (Koules) like?
A: It’s a striking fortress at the entrance to the old Venetian harbor. Great for photos, a short historical visit, and enjoying the sea view.
Q: What is the “Lion Square” everyone mentions?
A: It’s the central Morosini Fountain (with lions) square, a main meeting point in the city center, surrounded by cafes and shops.
Q: Where can I find the grave of Nikos Kazantzakis?
A: His grave is located on the Martínengo Bastion atop the Venetian Walls, offering a nice view of the city.
Q: What are the main Venetian sights in Heraklion?
A: The Koules Fortress, the Loggia (now the Town Hall), and the long Venetian Walls that surround the old city.
Q: Is the Cretaquarium worth visiting?
A: It’s a popular option, especially for families and kids, located a short drive or bus ride east of Heraklion.
Q: Where is a good place to walk near the sea in Heraklion?
A: The Venetian Harbour and promenade are perfect for an evening stroll, from the Koules fortress along the modern harbor.
Q: Are there any good day trips from Heraklion?
A: Yes. Popular options include the Minoan site of Phaistos, the traditional village of Archanes, the beach village of Matala, and the Lasithi Plateau.
Q: What’s the best way to get to Matala Beach from Heraklion?
A: You can take a KTEL intercity bus or drive a rental car (about 1-1.5 hours).
Q: Is it possible to do a day trip to Santorini from Heraklion?
A: Yes, numerous travel agencies offer fast ferry day trips, though they are long days and can be costly.
Q: What’s the best beach close to Heraklion?
A: Beaches directly in Heraklion are not the best. Popular nearby options include Ammoudara (west) or heading east towards areas like Gouves or Hersonissos for better, more organized beaches.
Food & Drink
Q: What’s the traditional Heraklion/Cretan food I must try?
A: Try Dakos (rusks with tomato, cheese, olive oil), Antikristo (slow-cooked lamb), Kalitsounia (sweet or savory cheese pies), and local goat/sheep cheese.
Q: Where are the best places to eat traditional Cretan cuisine in Heraklion?
A: Look for local tavernas away from the main tourist squares. Peskesi is a highly-rated, slightly upscale option mentioned on forums for modern Cretan cuisine.
Q: What’s the local spirit of Crete?
A: Raki (or Tsikoudia), a clear, strong distilled spirit, usually offered free at the end of a meal.
Q: What should I avoid in terms of dining (tourist traps)?
A: Avoid restaurants on major squares (like Eleftherias Square) that have enormous, multi-language menus and pushy staff. They are often overpriced.
Q: Where can I get a good, cheap street food lunch?
A: Souvlaki or Gyros from a local souvlaki shop are popular, cheap, and delicious street food options.
Q: Are there good vegetarian/vegan options in Heraklion?
A: Yes, Cretan cuisine is naturally vegetable-heavy. Look for dishes like Horta (wild greens), Fava (split pea purée), Gemista (stuffed vegetables), and fresh salads.
Q: Where can I find the best coffee in Heraklion?
A: Search for a local Kafeneio (traditional coffee house) or a modern cafe for a Fredo Espresso or Fredo Cappuccino.
Q: Where can I have drinks with live music for people over 30?
A: Look in the small streets around the Lion Square, or check venues near the Venetian Harbour. Some travelers suggest avoiding the major party strip of Hersonissos for a more mature vibe.
Q: Do I need to tip in Heraklion restaurants?
A: Tipping is appreciated but not mandatory. Rounding up the bill or leaving a few Euros (around 5-10% for excellent service) is standard.
Q: Is the local Heraklion wine good?
A: Yes, the Heraklion region is an important wine-producing area. Look for local Cretan varieties like Vidiano and Kotsifali.
Money, Shopping & Practical Tips
Q: Can I use credit cards everywhere in Heraklion?
A: Larger establishments, hotels, and main restaurants accept cards. However, smaller cafes, tavernas, and kiosks might be cash-only, so always carry some Euros.
Q: Are there ATMs easily available?
A: Yes, numerous ATMs are available in the city center and near major banks.
Q: What are the best souvenirs to buy in Heraklion?
A: Olive oil products, local honey, raki, Cretan herbs and spices, and replicas of Minoan artifacts (Archaeological Museum gift shop).
Q: Where is the main shopping street/area?
A: Daidalou Street and the streets around Lion Square are the main commercial and shopping areas.
Q: Is there a local market in Heraklion?
A: Yes, the outdoor market on 1866 Street is a traditional market selling local produce, fish, and goods.
Q: What are the typical summer opening hours for shops?
A: Shops often follow a split shift, opening morning, closing for a long lunch/siesta (around 2-5 PM), and reopening in the evening. Tourist shops may stay open all day.
Q: Should I bring my own beach towel/sunscreen?
A: Sunscreen is much cheaper at home; buy it before you go. Beach towels can be bought cheaply locally, but bringing your own saves a purchase.
Q: Is the tap water safe to drink in Heraklion?
A: Generally, yes, it is potable in the city, but many tourists and locals prefer the taste of bottled water.
Q: What is the weather like in July/August?
A: Hot and sunny, often with temperatures well over $30^{\circ}C$ ($86^{\circ}F$). Essential to stay hydrated and use sun protection.
Q: When is the best shoulder season to visit Heraklion?
A: Late May/Early June and September/Early October. The weather is warm, the sea is pleasant, and the crowds are smaller.
Accommodation & Neighborhoods
Q: Where is the best area to stay in Heraklion for first-time visitors?
A: Stay near the city center (around Lion Square or the Venetian Harbour) for easy access to restaurants, museums, and transport.
Q: Is it noisy to stay near the Heraklion Port/Ferry Terminal?
A: It can be noisy, but it’s convenient for early morning ferry departures or arrivals.
Q: Is Heraklion good for a resort-style holiday?
A: No, Heraklion is a working city. For resorts, look east towards areas like Hersonissos, Malia, or Gouves.
Q: Are there many Airbnbs available in Heraklion?
A: Yes, numerous apartments and rooms for rent can be found, especially in the central areas.
Q: Is parking difficult in the Heraklion city center?
A: Very difficult and expensive; if you have a rental car, look for accommodation with dedicated parking or use a paid parking lot outside the walls.
Airport & Travel Woes
Q: Why is Heraklion Airport (HER) considered “bad” by many travelers?
A: It is overcrowded, outdated, and often has poor air conditioning and insufficient seating, especially during peak summer.
Q: How early should I arrive for an international flight from HER?
A: Many experienced travelers recommend at least 2.5 to 3 hours before departure due to the crowded conditions and potential for long lines.
Q: Is there a new airport being built for Heraklion?
A: Yes, a new airport is under construction at Kasteli, meant to replace HER, but it is not expected to be fully operational for several years.
Other Activities
Q: Where can I see traditional Cretan dancing/music?
A: Look for tavernas that host Cretan nights or check local cultural event listings, especially in the villages near Heraklion.
Q: Is it worth visiting the Natural History Museum of Crete?
A: Yes, it is a modern, popular museum located on the seaside, often recommended for visitors with children.
Q: Where is a good place for kids near Heraklion?
A: The Cretaquarium and Watercity/Aquaplus (waterparks) are popular choices mentioned on forums.
Q: Can I take a boat trip from Heraklion?
A: Yes, there are boat trips available, notably a popular full-day sailboat cruise to the uninhabited island of Dia Island.
Q: Where is a good place to jog/exercise in Heraklion?
A: The Venetian Walls or the seaside promenade offer long, relatively traffic-free paths.
Q: What is a recommended traditional village near Heraklion?
A: Archanes is frequently recommended for its traditional architecture, quiet atmosphere, and proximity to Knossos.
Q: Can I hike near Heraklion?
A: Yes, while the big gorges like Samaria are in the west, there are smaller trails and rural hikes around the villages and mountains south of Heraklion.
Miscellaneous
Q: How is the mobile phone reception/Wi-Fi in Heraklion?
A: Excellent. Wi-Fi is widely available in hotels, cafes, and restaurants, and 4G/5G mobile service is strong in the city.
Q: Is English widely spoken?
A: Yes, especially in the tourism, restaurant, and main shopping sectors.
Q: What are some useful Greek phrases to know?
A: Kaliméra (Good morning/day), Kalispera (Good evening), Efharisto (Thank you), Yassas (Hello/Goodbye – formal/plural), Né (Yes), Óhi (No).
Q: Are mosquitoes a problem in Heraklion?
A: Yes, particularly in the summer and near water. Bring insect repellent, especially for evenings.
Q: Is Heraklion busy in the off-season (Winter)?
A: Less busy with tourists, but it remains a functioning, lively city with shops, businesses, and the university open year-round.
Q: Where is the best sunset viewing spot in Heraklion?
A: The Venetian Harbour near the Koules Fortress or from the Kazantzakis grave on the Venetian Walls.
Q: Are there any good viewpoints overlooking the city?
A: The aforementioned Martínengo Bastion (Kazantzakis grave) offers the best panoramic view.
Q: Is Heraklion good for travelers interested in mythology?
A: Yes, definitely. As the heart of the Minoan civilization, it’s the legendary location of the Minotaur’s Labyrinth and King Minos.
Q: What’s the protocol for entering churches or monasteries?
A: Dress respectfully: cover your shoulders and knees. Some places may provide wraps for visitors.
Q: What is the most important holiday/festival in Heraklion?
A: Easter is the most significant religious and cultural celebration.
Q: Are the local people friendly to tourists?
A: Extremely friendly and hospitable (filoxenia), a characteristic of Cretan culture.
Q: Is it safe to drink the Raki offered at restaurants?
A: Yes, it is traditional and safe; however, it is strong, so drink responsibly!
Q: What’s the nightlife like in Heraklion?
A: Lively, especially in the city center. There are many bars, pubs, and clubs, catering to both locals and tourists.
Q: Should I book accommodation in advance for August?
A: Yes, August is peak season; booking both accommodation and rental cars well in advance is highly recommended.
Q: Where can I find affordable accommodation near Knossos?
A: The villages near Knossos (like Archanes) may offer more traditional or cheaper lodging than the city center.
Additional Quickfire Q&A
Q: What is a must-try dessert?
A: Loukoumades (Greek donuts with honey and cinnamon).
Q: Best place for a quick breakfast?
A: A local bakery (Fournos) for fresh pastries and coffee.
Q: Is the sea warm enough to swim in October?
A: Usually yes, the sea is at its warmest after the summer.
Q: Are there any open-air cinemas?
A: Yes, check local listings for summer open-air movie theaters.
Q: Where can I see local art?
A: Visit the Historical Museum of Crete or smaller galleries in the center.
Q: How much is a local bus ticket?
A: Usually less than €2 for a single ride, depending on distance.
Q: What’s a good hotel near the airport?
A: Several options are available on the main road/highway leading to the airport for late arrivals/early departures.
Q: Is it worth visiting the town of Agios Nikolaos from Heraklion?
A: Yes, a popular day trip to see the town and its lake/harbor.
Q: Are the roads well-maintained?
A: The national highway is good, but smaller provincial roads can be winding and narrow.
Q: What’s the dress code for dinner?
A: Casual and relaxed for most tavernas; smart casual for higher-end restaurants.
Q: What are the opening hours for Knossos?
A: Varies seasonally, generally 8:00 AM until mid-afternoon/early evening. Check official site.
Q: Are there beaches with black sand near Heraklion?
A: Not typically, but many beaches have a mix of fine gravel, stones, and sand.
Q: Can I find a laundromat in the city center?
A: Yes, self-service laundromats are available in Heraklion.
Q: How do I avoid crowded Knossos visits?
A: Go early (right at 8 AM) or later in the afternoon.
Q: What’s a hidden gem museum?
A: The small Museum of the Battle of Crete and National Resistance.
Q: Is Heraklion very walkable with a stroller?
A: The main pedestrian areas are fine, but navigating the historic narrow streets and crowds can be challenging.
Q: Best photo spot for the Venetian Harbour?
A: From the Koules Fortress looking back at the city, or from the end of the breakwater.
Q: Is Heraklion good for souvenir hunting outside of main tourist items?
A: Yes, particularly for local produce and crafts in the market and smaller specialty shops.
Q: Should I worry about the “Greek way of driving”?
A: Be cautious and defensive. Expect aggressive overtaking and flashing of lights to pass.
Q: Is Heraklion a better choice than Chania for a very short (1-2 day) visit?
A: If your focus is Minoan history and archaeological sites (Knossos/Museums), then yes. If you want a picturesque Venetian town, then no.