Havana Travel: 100 Questions Answered based on NeemTime research
Money, Currency, and Payments
Q: What currency should I bring to Havana?
A: Bring cash in USD or Euros. Euros are often preferred for exchange rates, but USD is widely accepted.
Q: Should I change money into Cuban Pesos (CUP)?
A: Yes, you will need CUP for local street vendors, small purchases, and government-run places, but keep the majority of your cash in USD/EUR. The informal exchange rate is generally much better than the official government rate.
Q: Where should I exchange my cash?
A: Your Casa Particular host often offers the best, unofficial rate. Avoid the official airport/government exchange locations (CADECA) for large amounts due to poor rates.
Q: Do US credit cards work in Cuba?
A: No, US credit cards and debit cards do not work. Cuba is a cash-only society for tourists.
Q: What about non-US credit cards?
A: Some government-run places might accept non-US credit cards, but the machine is often “broken,” and rates can be poor. Do not rely on cards.
Q: How much cash should I bring per day?
A: Most travelers recommend budgeting around $80-$100 per person per day to cover food, transportation, and activities, depending on your style. Bring extra for emergencies.
Q: Are there ATMs?
A: There are ATMs, but they are often unreliable, and if they do work, they only dispense CUP at a poor official exchange rate, and US-linked cards will not work.
Q: Is there a surcharge for exchanging US Dollars?
A: Historically, yes. While the 10% tax is technically gone, the official rate is so poor that it effectively penalizes USD use in official channels. Exchanging on the informal market avoids this.
Q: Should I bring small denominations of bills?
A: Yes! Bring small bills ($5s, $10s, $20s) in pristine condition (no tears, no writing). It’s crucial for tipping and daily transactions as change is often scarce.
Q: How much should I tip?
A: Tipping is encouraged and greatly appreciated, as salaries are low. Tip in small USD/EUR bills or CUP. Do not tip coins, as they are hard for locals to exchange.
Accommodation (Casas Particulares vs. Hotels)
Q: Should I stay in a hotel or a Casa Particular?
A: Most travelers strongly recommend a Casa Particular (private home rental, often booked via Airbnb). It directs money to local Cubans, offers a more authentic experience, and often provides better service/food.
Q: Are Cuban hotels better?
A: Hotels are government-owned and often prioritize power/food for guests, but reviews suggest they can be overpriced with inconsistent service and quality due to shortages.
Q: How should I book a Casa Particular?
A: Airbnb is the most common method, though its service can be volatile due to US regulations/internet issues. You can also book via non-US agencies or walk up to houses displaying the “Arrendador Divisa” sign (a blue anchor symbol).
Q: Should I expect my accommodation to have hot water/AC?
A: AC is common in private rooms, but confirm it when booking. Hot water is less consistent, but you should have it in a well-reviewed Casa.
Transportation in Havana & Between Cities
Q: What’s the best way to get from the airport to Havana?
A: A pre-arranged private taxi (often via your Casa host) is the easiest. Negotiate the price with airport taxis; aim for around $20-$27 USD. Avoid the official tourist bus if you need frequent or immediate service.
Q: How do I get around Havana?
A: Walking is best in Old Havana. For longer distances, use Colectivo Taxis (shared route taxis—cheaper, but you need Spanish) or private fixed-fare taxis (negotiate price first).
Q: Is there a ride-share app in Havana?
A: There’s a local app called La Nave (similar to Uber/taxi-hailing) that works well if you have a Cuban SIM card and cash.
Q: How do I travel between cities (e.g., to Viñales or Trinidad)?
A: Private Taxis (often arranged as a shared taxi, or taxi colectivo) are the most reliable and fastest option. The government Viazul bus is cheap but often sells out, is unreliable, and may take seats from locals.
Q: Should I rent a car?
A: Generally not recommended due to fuel shortages, poor road conditions outside major areas, and high rental costs.
Internet and Communication
Q: Is there Wi-Fi in Cuba?
A: Wi-Fi is limited. You will mainly find it in designated public hotspots (parks, plazas) or in some hotels/Casas.
Q: How do I access the internet?
A: You need to purchase a prepaid ETECSA scratch card (Nauta card) for an hour of Wi-Fi access at public hotspots. Some Casas/hotels sell or provide access.
Q: Can I use my foreign cell phone?
A: US cell service is expensive and spotty. You can buy a local Cuban SIM card (Tourist SIM) at an ETECSA store for cellular data and calls, which is highly recommended.
Q: Should I use a VPN?
A: Yes, it is recommended to use a VPN to ensure access to all foreign websites and apps without government filtering.
Q: What apps should I download beforehand?
A: Download offline maps (like Maps.me or Google Maps offline), a Spanish translation app (like Google Translate with the Spanish pack downloaded), and your VPN.
Safety and Health
Q: Is Havana safe for tourists?
A: Havana is generally considered very safe regarding violent crime. Petty theft (pickpocketing, purse snatching) does occur, especially in crowded tourist areas, so be mindful.
Q: Should I be worried about walking around at night?
A: The streets can be poorly lit, which might feel unnerving, but Old Havana and tourist areas are generally safe. Exercise typical urban caution.
Q: Is the tap water safe to drink?
A: No. Do not drink tap water. Drink only sealed, bottled water. Be cautious of ice cubes and unpeeled fruits/vegetables washed in tap water.
Q: Is bottled water easy to find?
A: No, bottled water shortages are common. Bring a high-quality water filter bottle or water purification tablets. Buy water whenever you see it.
Q: What about food safety?
A: Eat at private restaurants (paladares) which are generally higher quality. Be wary of street food that looks questionable.
Q: Should I bring my own medicine?
A: Absolutely. Bring a full supply of all prescription and over-the-counter medications (painkillers, stomach remedies, first-aid, etc.). Pharmacies for locals are severely lacking.
Q: What should I do about mosquitoes/bugs?
A: Bring insect repellent and use it, especially if traveling to Vinales or other rural/less clean areas.
Food and Drink
Q: Is there a food shortage?
A: Yes, severe economic shortages mean restaurants (especially government-run ones) often have limited menus, and staples can be hard to find.
Q: Where should I eat in Havana?
A: Private restaurants known as Paladares are the best option, as they source food more reliably. Ask your Casa host for recommendations.
Q: What are the main staples of Cuban food for tourists?
A: Expect a lot of pork, chicken, rice, beans, and root vegetables. Seafood (lobster/fish) is also a popular tourist option.
Q: Are Mojitos and Cuba Libres easy to find?
A: Yes, but even rum and mixers can sometimes be subject to shortages.
Q: Should I try the coffee?
A: Yes, Cuban coffee is excellent and widely available.
Q: I have a peanut/sesame allergy. Is Cuban food safe?
A: Cuban cuisine generally does not use peanuts or sesame. However, cross-contamination is possible, and it’s critical to learn the Spanish phrases for your allergy and communicate clearly, as medical care is limited.
Language and Communication
Q: Do I need to speak Spanish in Havana?
A: In the main tourist areas (Old Havana, Vedado), you can get by with English, but the level of English is generally low.
Q: Should I learn some Spanish phrases?
A: Highly recommended. Learning basic phrases shows respect and helps tremendously in taxis, markets, and connecting with locals outside of tourism.
Q: Is Google Translate sufficient?
A: It helps, but only if you have data/Wi-Fi. Download the Spanish language pack for offline use before your trip.
Culture, Etiquette, and Interaction
Q: How should I interact with locals?
A: Be friendly, respectful, and patient. Avoid discussing politics unless you are invited to by a trusted local in a private setting.
Q: What about the “hustlers” or jineteros?
A: You will encounter people trying to steer you to a restaurant, sell you cigars, or offer tours. A firm, polite “No, gracias” is usually sufficient. Be street-smart, but not paranoid.
Q: Should I take photos of locals?
A: Always ask permission before photographing people, especially in Old Havana. People in costumes (e.g., “Cuban ladies” with cigars) expect to be tipped for photos.
Q: Is it okay to take photos of military/police/government buildings?
A: No. This is strongly discouraged and can lead to issues.
Q: Do Cubans like tourists?
A: Generally, yes. Tourists bring in essential income. Most people are genuinely friendly, but be aware that many interactions are also transactional due to economic necessity.
What to Pack / Bring for Locals
Q: What are the most important things to pack for myself?
A: Cash, all prescription meds, water filter bottle, bug spray, hand sanitizer, and a supply of personal toilet paper/tissues.
Q: What items are good to bring for local people?
A: This is a debated topic, but popular, non-condescending items include:
OTC Medicines: Tylenol/Ibuprofen, antacids, band-aids.
Toiletries: Bar soap, shampoo, feminine hygiene products.
School Supplies: Pens, pencils, coloring books.
Small Gifts: Small toys, reading glasses, USB sticks.
Q: Should I give items to random people on the street?
A: Many travelers suggest giving items to your Casa host’s family, a trusted local guide, or a verified community organization (like Cuba Libro in Havana) rather than random people to ensure they reach those in need and avoid encouraging begging.
Q: Should I bring my camera equipment?
A: Yes, cameras are fine. Drones, however, require official permission and are heavily restricted.
Activities and Sightseeing in Havana
Q: What are the must-see areas in Havana?
A: Old Havana (Habana Vieja) is the essential core. Also, Vedado (for hotels and nightlife) and the Malecón (seawall).
Q: What are the must-do activities?
A: A vintage American car tour, walking the Malecón at sunset, exploring the four main squares of Old Havana, visiting the Museo de la Revolución, and taking a salsa lesson.
Q: Where can I see the classic American cars?
A: They are everywhere, but you’ll find a concentration parked outside major hotels (like Hotel Inglaterra) and popular tourist spots, often waiting to offer tours.
Q: What are the best museums in Havana?
A: The Museo Nacional de Bellas Artes (Art Museum) is highly recommended, as is the Museum of the Revolution.
Q: Are there any good beaches near Havana?
A: Yes, the Playas del Este (like Santa María del Mar) are a short taxi ride away. A tourist bus runs from Old Havana to the beaches for a small fee.
Q: Should I book tours in advance?
A: You can book certain experiences (like walking tours, cooking classes) on Airbnb, but most activities like taxi tours and restaurants can be arranged once you arrive.
Further Practicalities
Q: When is the best time to visit Havana?
A: November to May are the best months, offering cooler, drier weather. Hurricane season is June to October.
Q: What is the US travel category I should use?
A: Most Americans use the “Support for the Cuban People” category, which requires you to engage in a full-time schedule of activities that support independent Cuban enterprise (i.e., stay in Casas, eat at Paladares, use private guides).
Q: Do I need a tourist visa?
A: Yes, a Tourist Card (tarjeta de turista) is required for all visitors. You can purchase this through your airline or a travel agency.
Q: What should I expect regarding power and electricity?
A: Rolling blackouts (apagones) are common, especially outside of major tourist hotels. Bring a portable charger and a flashlight.
Q: What kind of electrical adapter should I bring?
A: Plugs are a mix of US two-pronged (flat) and European two-pronged (round), mainly 110V. Bring a universal adapter and confirm the voltage.
Rapid-Fire Tips and Specifics
Q: Is the Capitol Building worth seeing? A: Yes, for the exterior architecture and its scale.
Q: Where is a good place to find local music? A: Casa de la Música in Centro Habana and various spots in Old Havana.
Q: Are cigars and rum cheaper in stores or from hustlers? A: Hustlers often sell fakes. Buy from official state stores (or highly recommended private vendors) to ensure quality.
Q: Should I bring my own toilet paper? A: Yes. Always carry some with you, as public restrooms rarely have it.
Q: How can I tell the difference between a government shop and a private shop? A: Private businesses (Paladares, Casas) are usually identified by their name or the “paladar” sign; government shops are less distinct and often have poor stock.
Q: Can I use Canadian Dollars? A: Yes, they are highly favored for exchange, similar to Euros.
Q: What is a colectivo taxi? A: A shared taxi that follows a fixed route, much cheaper than a private taxi. You need to know the route and some Spanish.
Q: What should I do if a taxi driver tries to overcharge me? A: Negotiate the price before you get in. If you feel it’s too high, decline and find another taxi.
Q: Is it safe to wander off the main tourist streets? A: Yes, but this is where the city’s challenges (hustlers, poverty, disrepair) are most visible. Use good judgment.
Q: Where is a good place for views of the city? A: From a rooftop bar in Old Havana or across the harbor at the Christ of Havana statue.
Q: What are pesos convertibles (CUC)? A: They were the old tourist currency, now officially eliminated. Do not accept CUCs.
Q: Are there tourist maps available? A: They can be hard to find; download offline maps before you go.
Q: How early should I book the Viazul bus? A: Weeks or months in advance, and don’t rely on it.
Q: What’s the protocol for entering a Casa Particular? A: Be respectful of the family’s space. They are often your best resource for local info.
Q: What should I do if someone offers me a “special” cigar deal? A: Politely decline. It is almost always a counterfeit.
Q: Are there any specific scams I should know about? A: Currency confusion (e.g., getting old CUCs as change), the “closed restaurant” trick (where a hustler says your chosen restaurant is closed and takes you to a less-good one they get commission from).
Q: Can I bring gifts other than medicine? A: Yes, small toys, clothing (socks/underwear), and toiletries are highly valuable.
Q: Are the tourist hop-on/hop-off buses worth it? A: Good for covering long distances to places like Playas del Este or Miramar cheaply, but they have limited routes and schedules.
Q: What is a paladar? A: A privately-owned restaurant, generally better quality and supports the local economy.
Q: What if I run out of cash? A: This is a serious problem. You would need to arrange an international wire transfer from a non-US bank (difficult) or have a trusted contact bring you cash. Bring extra cash.
Q: How is the climate/weather in winter (Dec-Feb)? A: Pleasant and warm during the day, cooler in the evenings—perfect for walking.
Q: What are the hours for government services like ETECSA? A: Often inconsistent. Expect long waits and potential closures. Go early.
Q: Should I bring my own snacks? A: Yes, particularly protein bars or specific snacks, as selection in Cuba is very limited.
Q: Is Havana clean? A: Old Havana is relatively clean in the main tourist parts, but cleanliness drops off in other areas due to sanitation challenges.
Q: Are there many public restrooms? A: No, you’ll mainly use restrooms in hotels, restaurants, or museums. Carry small change for tipping attendants.
Q: Can I bring my laptop/tablet? A: Yes, but internet is scarce, so consider pre-downloading entertainment.
Q: Is a day trip to Viñales worth it? A: Highly recommended for its stunning tobacco fields and natural beauty. Best done with a pre-arranged taxi driver.
Q: What is a Cuba Libro? A: A popular private cafe in Havana that often serves as a book-swap and community center, a good place to leave donations.
Q: How long should I spend in Havana? A: A minimum of 3-4 full days is recommended to see the major sights and get a feel for the city.
Q: Do I need to pre-book restaurants? A: For popular paladares like La Guarida, yes, it’s wise to book days in advance via your host.
Q: Are the people dressed in costumes authentic? A: They are performers seeking tips for photos, not authentic daily wear.
Q: Should I bring a reusable shopping bag? A: Yes, plastic bags are less common due to shortages.
Q: Is there any decent local fast food? A: Street vendors sell affordable snacks like pizza slices or small sandwiches, but quality varies.
Q: What is the most common reason for getting scammed? A: Currency confusion (the CUC/CUP trick) or overpaying for a taxi ride.
Q: Can I mail postcards? A: Yes, but don’t expect them to arrive quickly, if at all.
Q: Do they have good art galleries? A: Besides the National Museum, there are many smaller, excellent independent galleries in Old Havana.
Q: Should I bring my passport everywhere? A: Keep it secured in your accommodation safe. Carry a photocopy for ID.
Q: What is the Malecón? A: The famous 8km seawall. It’s the social heart of the city, especially at sunset.
Q: Is there a local app for maps or info? A: Maps.me is often cited as the best offline map option for navigation.
Q: What is the one overall piece of advice for Havana? A: Be patient and flexible. Cuba’s unique challenges mean things will not operate as efficiently as they do at home. A positive attitude will make your trip much better.